I've had an
excellent experience from start to finish. Dealt with a very quick,
flexible and knowledgable support team. The documentation is easily
digestible and to the point. Couldn't ask for a better product to
implement in a lab environment.
— Jose Mendez, Support Systems Analyst - Austin Lane
We use Deep Freeze
on all our public computers and have begun to deploy Faronics
Anti-virus for both public and staff. Deep Freeze, in my opinion, is a
must for public computers and I really like the small foot print and
Deepfreeze integration with Faronics Anti-virus.
— Ted Bazemore, Reference Librarian - Georgia Perimeter
for public environment, for use by people with different expertise.
— Carlos Eduardo Arem, Buscando
Recolocação - Buscando recolocação
professional sales career, I have sold a variety of software, few have
been as powerful a tool as Deep Freeze, yet offered such simplicity for
ease of use. System crash, no problem. Viruses, no problem. Simply
reboot and you are back up and running.
— Zak Rhajiak, Sr. Account Executive - Essential
Deep Freeze is the
only way to go for computer labs.
— Scott Frondal, CEO - Advanced Productivity Computing
Deep Freeze is an
extremely valuable tool for schools to reduce computer downtime. Save
time and resources with this product!
— Damian Bonham, CRM Specialist - Follett Software
Deep Freeze fits my
K12 clients like a comfortable glove. Having multiple sites to
administer and support, and often times multiple job responsibility
hats to wear, many of the IT administrators I work with have really
enjoyed taking advantage of virtually eliminating many trouble-ticket
requests in their labs by having Deep Freeze installed there.
— Brian Gorr, Senior Client Executive - ITsavvy,
Greater Chicago Area
Freeze is the only tool out there, to my knowledge, that can maintain a
systems integrity in such an efficient and transparent way. Deep Freeze
should be a key part of every systems security defence.
— David Verwey, Owner - SilverCreative Ltd.
easily deployed and readily managed applications. In public libraries,
parks, recreation centers, aging services sites and childrens services
locations, having reliable software that just works is very
appreciated. Reporting and ease of use are simply added benefits.
— Jason M. Biggers, Coordinator - Systems Management
& Process Automation at Hillsborough County BOCC
I recommend Deep
Freeze from Faronics, it is THE product to ensure a low cost support
and a healthy trouble free PC and laptop environment.
— Hector Perez, Managing Director - TenStep Guatemala -
I have been using
this product for many years. Deep Freeze is the best product I have
ever purchased. Before Deep Freeze I had an antivirus, spyware removal
program and finally deleted it three years after getting Deep Freeze
because there was NEVER any spyware or virus on my computers! Side note
- if you have kids and they download and visit social sites, Deep
Freeze is a must!
— JLynn Manley, Licensed Property Manager - WPG
Freeze es un excelente producto que permite a nuestros profesores y
administradores de red una protección sencilla y confiable de la
configuración en las estaciones de trabajo a su cargo. Es un
producto altamente valorado en nuestra institución porque en
adición a lo anterior evita estar restringiendo a los alumnos en
su objetivo de aprender experimentando. Al final de la jornada
educativa con una simple instrucción se vuelve a la
configuración inicial con un significativo ahorro de tiempo.
— Carlos Alberto E., Chief Supply - TECSUP, Peru
Deep Freeze will
absolutely extend the life of your computers, as well as your IT help
desk people! No need for formatting, disinfecting, re-installing,
re-configuring, or headache pills.
— Mohammad Ashkaibi, Pre-Sales Consultant - Lumension,
reinstalling your PC or Mac? Use Faronics Deep Freeze. Simply works.
— Frank Bevers, Manager/Owner - Nexco
customer to use Deep Freeze for years. Works VERY well for coffee shops
and internet cafe where public computers are available. Simply schedule
a reboot to happen every night and the systems take care of themselves.
Now, customers only need to call me once a quarter for updates or new
software. Unfreezing for modifications is a snap.
— Adrian Santangelo, Founder/Owner - Interpreting Tech
with Adrian Santangelo
We issue several
laptops to our contractors/consultants to work outside the office. Too
often, these laptops get infected by viruses or the configuration has
been modified by the user. When this happens, the laptop has to be sent
back to us and our tech support spends a significant amount of time
cleaning the viruses, reformatting or reinstalling software before
shipping it back to the user. We discovered Faronics Deep Freeze last
year and deployed it to these laptops. Since then, the only thing the
user has to do is reboot when they encounter any problem. This saves
both the IT Support Department and the End Users a lot of time to be
— Mr. Byron Chan - Wyeth Philippine
I have used
DeepFreeze for over 5 years and I've always been impressed with it. The
fact that changes are pretty much impossible for end users to make
ensures it is a robust and crash proof system for the environment that
you work in.
JP World Technology - Australia
excellent in our kiosk style terminal by stopping pesky users from
playing with the settings and moving files around. Once they log off,
the computer restarts and is fresh and clean for the next user. The
tool is easy to configure, transparent to the user and can be easily
locked down so normal users can't un-freeze the 5disk.
Scott, IT Manager for a telecommunications provider in Australia
When we implemented
Faronics Deep Freeze and Faronics Anti-Virus, 90% of our IT support
tickets decreased instantaneously.
Greg Atkins, Director of Technology - Glenpool Public Schools - USA
It gives me peace
of mind to know that my district is fully protected both at run time
and upon reboot. These two products have simplified our job and
us to focus on other critical projects.
Brian Merchant, Coordinator of Technical Support Services - Ballston
Spa Central School District - USA
has been a godsend with low impact on system resources and a full
integration with Deep Freeze to deliver updates without putting Deep
Freeze in maintenance mode.
Amos Painter, IT Technician Augusta County Public Schools - USA
Freeze is a fantastic product that just keeps getting better with
Version 7.5. DeepFreeze now caches updates from Microsoft and protects
the Master Boot Record, so I have less to worry about as a lab manager.
I can also see my Workstation Tasks in a new configuration tab so I can
easily manage them. I have been using DeepFreeze for ten years, and
wouldn't think of running a lab without it!
- Adam Hauerwas Providence College - USA
We have used
this software at our youth center for several years. It works
great. Relatively easy to set up and
maintain each machine on our network
while keeping the kids that come through
the door safe. I would recommend
this software to anyone looking for a
little extra control over what the
machines on their network can do. Thanks.
- YFC, Canada
Love the DeepFreeze Program! We have so
users on our community computers and DeepFreeze prevents any of them
mucking the machine up! Couldn't be happier.
Banker Premier - Utah - USA
Deepfreeze, I can't
say this any other way. It is a time saver! If you manage multiple
workstations and have ever had a user come to you complaining about the
workstation they work at being slow, infected or they have "accidently"
changed a setting and they want it back the way it was then Deepfreeze
is the answer. Setup your OS the way you want it, install Deepfreeze
and enjoy. Thanks Deepfreeze!
- Sydney Montessori School - Australia
you for your service over the years. I do have a few grey hairs
but I am sure I would be white haired if I hadn't had Deepfreeze on the
computers over the years. Thank you.
- Te Kauwhata Primary - NZ
DF has been (continues to be) an
excellent tool in our situation -
our Shire youth facility, before DF I
had ongoing hassles with kids changing settings
Mansfield Shire Council, VIC,
unsure if this product would work in our government environment but
after a week of use, I don't see how we worked without it. We have an
emergency coordination room with 10 computers that need to be ready to
use at any given time if there is any kind of emergency in our area.
With software now including toolbars, and "Virus Scanners" on regular
updates, it gets really hard to keep all the the "junk" off these
computers. After installing Deep Freeze has been a breeze. A user can
install whatever they want when they sit down and after a reboot it is
good as new. We are able to login and install only the updates needed
so our counties are always ready with a fresh computer whenever an
- Chris Miller
After having to rebuild the public
access workstations at our Library, we installed Deep Freeze a couple
of years ago and since then, all workstations have performed perfectly.
Any issues that users discover are easily and quickly 'repaired' by the
simple rebooting of the affected workstation by Library staff. A great
- Bathurst Regional Council,
have told a number of I.T. Directors that Faronics makes a great
product. One of your best customer retention tools is your Tech Support
folks. I will always worry about my school's computers and network;
but, I worry less and sleep better at night because I know Deep Freeze
and Anti-Executable are keeping an "eye" on what is going on.
Jesus, IT Department, South Shore Charter Public School
Deep freeze has
worked wonders for several of our larger clients. They have saved
downtime by having systems always working the way they were intended,
not having to worry about users running unauthorized applications and
thus increasing productivity.
The difference that
using Deep Freeze Mac made was huge. Immediately, we saw the amount of
support time devoted to our Macs easily cut to 5% of what we had been
spending prior toinstalling Deep Freeze. Deep Freeze eliminated 95% of
all the software issues we were encountering so that almost the only
difficulties we had were hardware-related
Mesa-Spring Valley School District
|I am an IT support employee of Griffith University. We
have been using Deep Freeze for many years to maintain the security of
hundreds of computer labs on campus. The Enterprise console saves time
and effort for all our IT staff. Deep Freeze is a great solution that
integrates seamlessly with all our IT systems.
- Griffith Universty, Australia
recently completed a large rollout and SOE upgrade of Windows 7
machines into one of our libraries. Initially Deep Freeze was
identified as a potential solution due to its Windows 7 support.
However upon testing this program alongside other vendor solutions to
meet due diligence requirements, Deep Freeze stood out by far in terms
of functionality, support and ease of use. I would not hesitate to
recommend this program and it is also under consideration for use in
- Sunshine Coast Council, Qld,
We have been using
Deep Freeze for our public access PC's for quite a while now. Saved
many man hours trying to resolve what malicious things had been done to
the PC. Restart and away it went! Very grateful for Deep Freeze!
Glenelg Shire Council, VIC, Australia
Freeze has allowed our faculty to maintain the most important part of
any learning and teaching environment, freedom and creativity. By
allowing our users a desktop environment that enables them more freedom
to explore different applications and approaches to their study, we
feel they are definitely given the greatest opportunity to develop
drive and direction to advance their studies in a way that they most
fulfilling, and in turn, excel. Of course this kind of freedom in a lab
environment is only manageable at all due to the stability that Deep
Freeze provides! Cheers Faronics :)
- Sebastian Gonzalez, Faculty
of the Built Environment University of
New South Wales
has kept my labs clean and free of viruses, temp files, unwanted files,
I have had the a absolutely no problems with the labs. Saving me
tons of money and time. I am very grateful for DEEPFREEZE.
- Angela Baker, University of
Mary Hardin Baylor, Texas
EXCITED to use Deep Freeze on our Internet-facing IIS servers. It gives
us PEACE OF MIND to know that, come what may, one reboot and they'll be
- Wilfrid Laurier University
Waterloo, Ontario, Canada
|I am convinced that Deep Freeze is the best invention
since sliced bread. Now I am even more happy to learn that Faronics has
human and courteous customer service.
- Francois Boulay, Quebec
come to rely on Faronics Deep Freeze. We recently became infected with
the Conficker virus, and while many school districts around us took
weeks to recover we managed to clean five schools in less than one
week. Our only infected machines were the ones that did not have Deep
Freeze installed and the latest system updates applied. Faronics’
technical support team was also very quick to respond to my ticket and
was spot on with their diagnosis. I recommend your company to my peers
on a routine basis."
- Jayson Casavant, Technical
Integration, Rutland South Supervisory
Union, North Clarendon, VT
known Deep Freeze since I was still living in Philippines. The way it
protects system drive is just brilliant. Ever since I got acquainted to
this program, I've been advising those people who frequently ask me for
help in fixing their computer especially those people who have
computers constantly being used by many users and those with families
with kids that just can't stay away from Mum and Dad's laptop. Two
thumbs up for Deep Freeze. =)
Lloyd S. Tenebro
teach in a northern fly n community in Saskatchewan. My assignment is
full time computer instructor as well as network system administrator.
Without the benefits of Deep Freeze it would be impossible to maintain
the integrity of our 150 computers, photocopiers and printers. The
password for DF is only available to myself and to my fly in support
staff. I could not do the job without Deep Freeze.
- Daniel Marek Black Lake Education - Canada
| We've had Deep Freeze on our
computers for quite a few years now and it has saved me
uncountable hours of computer trouble by just being able to reboot the
system and start
over fresh. I also cannot tell you how many viruses it has also helped
conjunction with our anti-virus program. I also love that Deep Freeze
maintenance periods during our closed hours and automatically start and
shut down after
the updates are done. This program is wonderful, and I recommend it to
anyone who has
public accessible computers.
- Trisha Dowell, Charles J. Rike Memorial Library, Dallas, TX
"I am the sole
administrator for our company's Windows domain network, about 15
servers and almost 70 windows workstations scattered around two
buildings. I have been here about 15 years. About six years ago, just
as we began in earnest to rely on Internet communications to do our
business and vicious network attacks from the Internet began to
accelerate, I had the good fortune to read a trade magazine article
about Faronics Deep Freeze. "Oh, boy," I thought, "This is for me!"
have not been disappointed; in fact, I am pleased almost beyond words.
Deep Freeze is installed on almost all our workstations and has spared
me daily of countless hours of work and aggravation fixing Windows'
issues, both user- and Internet-induced! Having Deep Freeze installed
across the enterprise has proven itself to be the virtual equivalent of
having another full-time IT employee....easily!
Some say a
product like Deep Freeze is a nuisance, a work hindrance. Nonsense!
Deep Freeze has made enforcing our network policies a breeze! No
unwanted spyware! No uninvited malware! No toolbars from Internet
companies selling stuff! No unauthorized applications installed! No
adventuresome users accidently deleting their Windows folders!
stated, I like to paraphrase a slogan made famous by a major credit
card company: Deep Freeze. I don't leave home without it!"
- Mike Heffernan, Administrative Services CO-Op, Los Angeles, CA
occasion to use a friend's computer when mine had crashed. She
she has DEEP FREEZE on hers, and that she'd had absolutely NO problems
with her computer in over a year, where she was having trouble every
day or at least every week beforehand. She said she'd even
her boss to install
it at the office. He did and now swears by it. Can't
wait to get mine
fixed to have DEEP FREEZE installed!!
- D Regnier - Canada
Valley Community College has four campuses with nearly 550 lab
computers, and every campus runs Faronics Deep Freeze on their lab
computers. In fact, any of the computer labs that fall under our care
must have Faronics Deep Freeze installed. Our computer technicians love
it; it's the only way they can manage the labs in addition to the user
computers. Deep Freeze seriously reduces the number of support calls we
receive.The lab monitors have learned they can reboot and fix 99% of
the issues. We absolutely love Deep Freeze and cannot imagine running
our labs without it.
- Alicia McLain, Sr. Systems Administrator, Trinity Valley Community
| Generally our users need
the freedom to make whatever changes
to a PC they like. However we do have some critical PCs which
must work everyday in exactly the same way. This is where
deepfreeze is most useful. In the past some certain
administration computers would constantly produce errors and problems,
usually user induced up to about 7 calls to our helpdesk a
Once Deepfreeze was installed this was reduced to about 1 per month
which saved us so much time.
National Ocneaography Centre,
love Deep Freeze, and after upgrading to version 6 last year we love it
even more! Student-caused technical problems in our labs have dropped
to almost zero since we started using Deep Freeze. Also, our staff
members love the fact that I can set labs to startup, refresh, and
shutdown at specific times. We have one and a half IT positions
district-wide, and Deep Freeze pretty much eliminates the time we used
to waste in our student labs figuring out and fixing settings issues.
Keep up the good work Faronics!
- Evan Reese, Network Technician, Lake County School District #7, Oregon
| How did we last this
long without this product. I have been
using Deepfreeze for about a year now and have been super impressed. I
no longer worry about virus's, malware, trojans or the like. I was
known to reinstall windows XP every 3 months due to corruptions, i now
have not formatted since i installed deep freeze 11 months ago and my
system is still as fresh and crisp and the first moment of reinstall.
Mr. Comertpay - Home User -
a company whose IT staff is constantly busy, Faronics Deep Freeze has
been a lifesaver. Deep Freeze performs well in dual-boot Mac and PC
environments, which is perfect for the iMacs and Notebooks we provide
in our business center. This is a very demanding and fast-paced
environment, with lawyers and business executives using most of our
technologies –- a market that truly demands the utmost in
productivity. Deep Freeze not only gives our clientele exactly what
they need by providing a versatile work space that safely and
automatically protects vital system and personal information upon
logout, but lets users perform crucial tasks at hand without being
hindered by stringent software restrictions. Our high-end clientele
feels secure knowing that Deep Freeze is protecting their information
and letting them work without interruption. Our conference
department has saved countless hours in the installation and
maintenance of our technologies with Deep Freeze’s bootable,
drives. We also use Deep Freeze to save our IT staff time across our
multiple properties: all of our high-tech security stations use this
software in conjunction with user profiles and predetermined
maintenance periods for near-zero downtime from maintenance and
malware. This makes streamlining interdepartmental communications a
breeze. We’ve found Deep Freeze to be so secure and versatile
we’re investigating another Faronics software, Power Save, to
even more energy in our LEED-registered properties.
- Brady J. Frey, Art & IT Director, Bently Holdings
| I run three mac labs in
university and Deep Freeze has helped me retain my sanity without the
use of medicinials. Easy to use and deploy and it's the reason I only
re-image drives once a year -- we're able to run a variety of classes
through the three quarters of the school year with little to no
additional maintenance. It's the perfect passive-aggressive management
system, sure, go ahead and have at that computer but in the morning it
will be exactly as I left it. We also use Power Save to manage shut
downs and restarts for that purpose. Customer Service is excellent and
via email, Faronics has the fastest response I've ever experienced.
THANK you guys!
- Pat Hunnell, Technology Specialist, Art, Media & Design,
co-manage a restaurant and keep track of security issues, product
updates, scheduling, and other items that require constant internet
access. I do all this on a small netbook. Deep Freeze helps keep this
simple machine operational without the stress of worrying if some virus
or family member might erase or change something without my knowledge.
Others say it is a hassle for home use, but it couldn't be simpler. I
don't require constant updates or downloads to maintain such a simple
netbook. A quick restart and I can change or alter anything I need and
do another restart and I am back doing business.
Deep Freeze is
a worry-free way to keep your computer running strong and helping it
last for a longer period of time. Computer companies change and add new
products every day; the number one cause of CPU failure is human
negligence. But Deep Freeze puts us back in control and it is a money,
time, and energy saver.
- Matt Ashcraft, Restaurant Manager, Lumberton Texas
Library of Queensland invested in Deep Freeze following our building
redevelopment at the beginning of 2007. We have a fleet of 98 Public
Access Terminals providing access to SLQ collections and general
internet facilities. Deep Freeze has without a doubt saved us untold
man hours worth of support, as contrasted with our then-smaller
unmanaged fleet available before the redevelopment. Combined with
Anti-Executable we have been able to provide a uniform standard of
service to all clients, safe in the knowledge that there are no
unauthorised software programs lying in wait. Bravo Faronics!
State Library of Queensland -
Community Resources has installed Faronics Deep Freeze on all public
access computers and 90% of staff and administration computers.
have one main office, two smaller offices, and 55 community home
locations that are all protected by Deep Freeze. We only have two IT
staff, but these two are responsible for maintaining the computers in
our 55+ locations that have a total of 180 computer workstations and
We used to have to spend a large amount of our
time undoing changes end-users were making to workstations and
uninstalling the software they downloaded, not to mention eliminating
the spyware and malware infections. Sometimes we had to bring in
outside consultants to assist with cleanup, but since we began using
Faronics Deep Freeze 4 years ago we have not had to call anyone. Deep
Freeze has saved us from many hours of lost sleep and stress, and
allowed us to make the most of the technology and staff we have.
- Darryl Davis, Network Administrator, Keystone Community Resources,
Clarks Summit, PA
| Montgomery County
Department of Job & Family Services was experiencing a number
problems with the computers that were made available for the public to
use. We have eight public labs in total, and these labs were only
supposed to take up about 25% of our time in terms of maintenance and
support. The reality was that we were spending about 75% of our time
fixing workstation problems such as spyware, viruses, users deleting
icons and files, etc. It was almost a full-time job for one of our
We tried to use Windows Group Policies to lock
the computers down, but it didn't work very well. We discovered
Faronics Deep Freeze after speaking with a neighboring training center.
Since deploying Deep Freeze, things have been great! We were able to
reduce our trouble calls on these computers by 90%. Downtime has become
virtually zero – the only time we need to deal with those
is if there is a hardware problem. This leaves us free to focus on our
strategic projects and support the 450 employees that we have.
- Barbara Copas, CNA, IT Specialist, Montgomery County Dept. Job
Family Services Montgomery County, OH
had heard about Faronics Deep Freeze being used by another county
agency with great success. I needed a solution for our agency laptops
as they were being used in an uncontrolled manner. Users were able to
alter their laptop configurations and install unauthorized software,
which resulted in the laptops deviating away from their standard
configurations. We had to recall the laptops on a regular basis to
check them, make any required updates, and sometime re-image them when
the damage was too great.
Now that Faronics Deep Freeze is
installed on the laptops, our IT support team does not need to worry
about them. Laptops are only brought in to make regular and quick
anti-virus definition updates and install software patches. The fact
that these laptops only need to come in every 90 days has made life
easier for both the users and the IT support team.
- Marcos Martinez, Systems Engineer, Stanislaus County, CA
| Portsmouth Police
Department has a number of multi-user machines in addition to the
law-enforcement critical computers that are placed in all of our police
cars. Before we started using Faronics Deep Freeze, our computers
constantly required service due to users modifying the system settings
and installing unauthorized software. In fact, we were making daily
service visits to our multi-user machines just to keep them running.
One of our network administrators had heard about a software solution
that the city's public libraries were using to keep their computers
consistent and trouble-free. After seeing Faronics Deep Freeze in
action there, we knew this was the solution we need at the Portsmouth
Now that we have Faronics Deep Freeze
installed, if we have one ticket a week for those multi-user computers,
it's a 'busy' week. Problems with workstation configuration drift are
now non-existent. Deep Freeze has saved us 20 to 25 hours per week in
IT support time required for those machines.
- Officer Scott White, Portsmouth Police Department, Technical Services
Unit, Portsmouth, VA
used to encounter a number of computer problems in our day-to-day
operations here at the San Diego Housing Commission. We took a look at
Faronics Deep Freeze after our contracted IT support provider
recommended it to us. Once we saw how Deep Freeze worked, we knew it
was exactly what we needed. It took care of all the issues we were
dealing with on our computers: unauthorized downloads, changes to
desktop settings, and programs and printer access being deleted. Now we
use Deep Freeze on all of our public access computers, as well as the
staff workstations located at the Learning Opportunity Centers. The
majority of our public access computer users are youth in after school
programming, which includes homework assistance. Having Deep Freeze on
the workstations means they can get to work on their studies faster and
not have to deal with computer troubles.
- Jackie Harris, Resource Development, San Diego Housing Commission,
San Diego, CA
was looking for a solution to put on student computers to deal with
users constantly installing unapproved software. The IT Support team
was tired of wiping and reinstalling three to six hard drives per week,
which resulted in roughly four PC's per week being out of commission.
it was consuming about 24 hours per week of IT support time that could
be better used elsewhere. Initially we tried to get the instructors to
monitor the students to catch the offenders, but it was too
time-consuming and wasn't very successful. We discovered Faronics Deep
Freeze and after installing it in our labs, things have been great!
no longer have to spend two to three days per week in one computer lab
just dealing with corrupted PCs. In fact, we have not had a single
problem with our labs for over three months. Gone are the days where we
would need to reload all 20 PCs in an open student computer lab at
least once a month. Currently we have a lab that is used in the daytime
by classes and is open to public-use in the evening. I have not had a
work order nor have I had to rebuild a hard drive in this lab for the
past 4 months.
- Robin N. Faut, Computer Systems Analyst, Excelsior Springs Job Corps
Center, Excelsior Springs, MO
We have been using Faronics
Deep Freeze since 2003, even before I joined Bracknell Forest Council.
It is installed in all of our public access computers in our nine
library branches in conjunction with Sophos Anti-Virus. It has saved us
from having to deal with users changing system settings, and acts as
our last line of defense against viruses.
One thing we do here on
our computers is run a number of different scripts that alter the
workstation settings and configuration, depending on the user. This
allows us to quickly tailor the workstation for a user group's purpose.
Having Deep Freeze on the computer allows these changes to exist only
for that one session, along with the temporary files and randomly saved
documents created by the user or downloaded from the Internet. The next
user gets a clean and standardized workstation to use.
Norton Ghost to image new computers, or re-image computers that have
had a hard drive failure. What Deep Freeze does though is eliminate
software damage on our workstations so we do not have to constantly
re-image computers to return them to a working state. Now only hardware
faults or a Windows specific fault knocks a computer out.
Deep Freeze on our library computers means that I also have enterprise
control of these systems. The Deep Freeze Enterprise Console enables me
to remotely reboot a computer, which when used with our public access
system Sunrise and Real VNC, means I rarely need to go out to a library
branch or ask staff to intervene when a fault occurs. I can simply use
the Deep Freeze Enterprise Console to select a computer and remotely
shut it down, reboot it, Thaw it or Freeze it. Resetting computers back
to their baseline configuration via Deep Freeze clears up 90% of our
public computer problems.
Richard Howse, Library Systems Officer,
Bracknell Forest Council, Berkshire, UK
first discovered Deep Freeze after doing some web searches and from it
being recommended by other libraries for the purpose of locking down a
computer. Now we use Deep Freeze on all of our public access computers
at our libraries, as well as on selected laptops that access the
Internet but are not connected to our domain and patch and anti-virus
servers. Prior to Deep Freeze we had many instances of computers
becoming corrupted. The resulting downtime ranged from an hour to an
entire day. Problems like these were only resolved when a technician
visited the computer, and often times it required them to reload the
Having Deep Freeze on our computers has solved
the problem of 'tinkerers of the world' changing settings and files on
our public computers.
Downloaded programs, malware and pop-ups are
virtually a thing of the past. Anytime there is a computer problem we
have the library staff reboot the machine to see if returning it to the
baseline configuration helps. For the most part, it does. We still have
to visit library branches, but I am sure we have been able to cut our
visits to less than ¼ of our previous trips.
- Mike Pace, Information Systems, Davis County Government, Davis
We were researching best
practices that libraries were using to secure their computers while
still allowing patrons to enjoy the freedom of an open PC. One library
discussed their experience with Faronics Deep Freeze, and spoke very
highly about how Deep Freeze reduced their IT support requests by
enabling their techs to easily secure their computers without locking
patrons out of the computer. Now we use Deep Freeze on all of our
public access computers. Whenever there is a computer issue, our
library staff reboot the computer and it is instantly reset back to its
original state. Prior to Deep Freeze we continuously spent time trying
to lockdown the PCs, or if needed rebuilding the PC once a patron had
compromised the setup. Often the lockdown prevented patrons from
performing legitimate tasks which meant we would have to decide whether
to allow or not allow the functionality.
Faronics Deep Freeze
has allowed faster support for patrons as librarians can reboot any of
Tigard Public Library's 80 public access computers when any problem
arises. Not having to have technical staff on site to troubleshoot or
place machines out of order has saved time for staff and given patrons
a better experience, especially during evenings and weekends when all
the machines are being used.
Louis Sears, IT Manager, City of Tigard,
Castle County has deployed Faronics Deep Freeze on 300 workstations in
our 13 public libraries. Before we had installed Deep Freeze, the
library PC's were not locked down and the patrons could change settings
and install their own applications. This created a lot of chaos on our
public-access computers. We had to reimage the computers every night or
during the day sometimes when the computers were badly damaged. This
was a time consuming process.
After a Google search, I came
across Faronics' system consistency solution. I also discovered
Faronics Anti-Executable, which we are using to prevent users from
installing or running unwanted programs on our library computers.
Having the PC’s Frozen with Deep Freeze and locked down with
Executable has provided us with peace of mind. We no longer have to
deal with issues arising from computers being tampered with. If one of
our workstations does happen to become non-functional due to a virus or
corrupted software setting, we just reboot the PC to restore it to its
original working state. Faronics' Deep Freeze solution has definitely
saved us a lot of IT support man hours.
- Steve Andrews, Network Systems Analyst, New Castle County, New
Public Library has been a Faronics customer for more than five years.
We use Faronics Deep Freeze on all of our public-access computers,
including library catalog computers. Before using Deep Freeze we had
limited security in place on these machines. Our main problem was with
users changing the system settings, adding and removing icons, changing
the wallpaper, etc. We also had issues with users installing
third-party software and downloading applications from the Internet.
these problems was a daily issue, and although most problems were fixed
by manually cleaning up the 'vandalism'. Periodically though it was
necessary to rebuild a machine. Unfortunately this was long enough ago
that we didn't have the software tools to re-image the machines, which
meant we had to reinstall everything on the computer from scratch.
Deep Freeze has solved all these problems. Over time we grown and added
more computers to our library, as well as increased the number of
branches, computers labs, and services we offer. Our IT support staff
has not increased enough to visit every site daily, which is why having
Deep Freeze installed on these computers is so important. Without
Faronics Deep Freeze, we would definitely have a significant number of
our 250 PCs down for days at a time. Not only has Deep Freeze virtually
eliminated the software issues that previously generated at least 25%
of all IT support calls, we now can use the Enterprise Console to
remotely correct most of the problems that do occur. This saves us a
significant amount of travel time. Faronics Deep Freeze has allowed us
to spend less time on rebuilding computers, and more time on refining
our images and providing better service to our patrons.
- Dan Lee, Assistant Library Manager (Systems Librarian), Chandler
Public Library Chandler, AZ
| We initially heard about
Faronics Deep Freeze from a trade publication. Lyon Real Estate has it
installed on all our computer workstations that are used by contract
agents. The IT support team was tired of dealing with viruses, system
settings changes, unnecessary programs being installed, operating
system crashes, print queue lockups, etcetera-sometimes it took up to
two hours of remote access or on-site visits just to solve an issue.
that we have Deep Freeze installed, we no longer have to deal with
these problems which has saved us countless hours. The fact that the
computers are now Frozen has helped mitigate virus threats and the need
to have the latest virus definition files on our systems. Computers
damaged by agents installing personal software or browsing unfriendly
sites are restored with just a reboot.
- Michael Hava, Director, Information Technology, Lyon Real Estate,
developed ExAblate© 2000-a Magnetic Resonance Imaging (MRI)
provides non-invasive treatment for patients. We use Faronics Deep
Freeze on the PC controlling ExAblate© 2000 at our customer
ensure the mission-critical system is kept running at all times.
were cases before where the hard disk data would become damaged due to
'dirty' shutdowns, user misconfiguration, power loss, etc. It lead to
treatment cancellations until the hard disk software was restored. Deep
Freeze solved this problem by protecting the data integrity of the
computer. Deep Freeze's flexibility even allowed our Insightec service
group to write special scripts for it that we use for deployment
- Rachel Hershko, Software Engineer, Insightec
| Faronics Deep Freeze was
key to our success at Adobe MAX 2008 in San Francisco. MAX is Adobe's
annual conference that connects thousands of designers, developers,
partners, executives, and Adobe staff for education, inspiration, and
community. Adobe needed a way to ensure the training session Mac
computers would be resistant to changes made by users. We also needed a
way to quickly return the Mac computers to their baseline configuration
when readying the workstations for the next group. A colleague of mine
at Adobe was an Apple Genius and she mentioned that Deep Freeze was the
way to go. Faronics Deep Freeze was exactly what we were looking for,
and met both the requirements listed above. Now we are able to give
users in our training centers full administrative rights on the
workstations without any worry that permanent damage will take place.
Once they are done their session, we reset all the training center
machines at the same time via Apple Remote Desktop. Faronics Deep
Freeze has saved us a lot of time - thanks Faronics!
- Mitchel Kleinrock, Lead Macintosh Support Engineer, Adobe Systems
use Microsoft Windows XP in our embedded PCs for Wireless Carrier Drive
Test equipment. This equipment places voice and data card calls on the
wireless system and benchmarks the performance of the various wireless
carriers (Verizon, AT&T, T-Mobile, Sprint, etc.) against each
other. The embedded computers were becoming infected with viruses from
downloading data files over the wireless network. We had been dealing
with the problem by re-imaging the hard drives on the embedded PCs, but
this was causing a significant amount of downtime and effort while
servicing a population of roughly 2000 embedded PCs in the field. We
contracted an IT firm, Madison Avenue Consulting located in Corona, CA
to look for a solution. Madison Avenue Consulting suggested Faronics
Deep Freeze for our embedded PCs. A particular session of the PC could
become infected; however powering the PC off and on to clear the
infection greatly reduced the returns and rework. In roughly two
quarters of our operations we were able to take embedded PC return and
repair failure rates of 2.5% monthly to under 0.6% monthly. Faronics
Deep Freeze's contribution to eliminating operating system corruption
failures definitely made a positive impact.
- Scott Griffith, Vice President, Engineering, ASCOM Inc.
| We needed a robust PC
management system for our patron workstations, which is why we chose
Faronics Deep Freeze to protect our 700+ public computers. This
solution will save our staff time with upgrades and troubleshooting
problems while ensuring that our patrons have consistent access to the
resources they rely upon. Averaging 80,000 public computer sessions a
month, we believe cutting downtime to zero is critical to our success
as a library. Amerikit, the Faronics partner we purchased Deep Freeze
from, has helped us with a smooth transition from our old product. Both
Faronics and Amerikit have been great companies to work with.
- Tricia Racke Bengel, Technical Services Administrator, Nashville
With a public cyber café
and game center like ours, I have no idea how we ever operated without
Faronics Deep Freeze. I used to spend upwards of 20 hours a week
troubleshooting and cleaning systems. Now it’s more like 1 or
actually freed me up to do more with the business. I’m not
when I say that without Deep Freeze I probably would not have been
promoted to General Manager. I would still be bogged down with
ridiculous maintenance tasks.
Josh Lee, Net Heads Internet Cafe and
|First National Bank
and Trust uses Faronics Deep Freeze on our Internet café
computers that are used by the public. Before using Deep Freeze, public
users would come in and download programs, modify settings, etc. The
computers would crash and then we would have to rebuild them.
that we have installed
Deep Freeze on these machines, we no longer have to worry about them.
It has saved us a decent amount of time since we have a total of 11
locations, each with two or more public-access computers. In fact, we
plan on implementing Deep Freeze on our staff workstations during the
year as well.”
National Bank & Trust
have come to rely on Faronics Deep Freeze. We recently became infected
with the Conficker virus, and while many school districts around us
took weeks to recover we managed to clean five schools in less than one
week. Our only infected machines were the ones that did not have Deep
Freeze installed and the latest system updates applied.
technical support team was also very quick to respond to my ticket and
was spot on with their diagnosis. I recommend your company to my peers
on a routine basis.
- Rutland South Supervisory Union, North Clarendon, VT
our users need the freedom to make whatever changes to a PC they
like. However we do have some critical PCs which must work
everyday in exactly the same way. This is where deepfreeze is
most useful. In the past some certain administration
would constantly produce errors and problems, usually user induced up
to about 7 calls to our helpdesk a week. Once Deepfreeze was
installed this was reduced to about 1 per month which saved us so much
National Oceaography Centre
- University of Southampton - UK
Freeze has worked very well on all our computer systems it just makes
it easier for all our gamers to boot up the pc and not have to worry
about viruses and other malware. It makes our customers and staff alot
happier. Thanks to the Deepfreeze team.
Gaming - Australia
we are a college for international students with a large
of workstations, there are many associated issues in control,
maintenance and monitoring. Deep Freeze saves substantially in
maintenance time required in that it overcomes the need for us having
to take copies of all computers, it allows us to schedule updates and
every time a computer is started, it retains its original image. We
also now have total control of our computers during class sessions.
Queensland International Business Academy
bloody brilliant software, it's got the students miffed and I love
it. Had it running only 1 day and haven't looked back!!!!
Michael's Grammar School, VIC, Australia
the record, you guys are one of the few companies that I enjoy doing
business with. You are responsive to your customers, have a great
product [Deep Freeze] and have never let me down!
- Roger Linhart, User Services Manager, Southern Oregon University
is our absolute favorite software company, not only for what Deep
Freeze does, but for the pricing we get and the service we get. Other
software companies should use Faronics as a model.
- Lauren R. DuBois, Director of Computer Services, University of Maine
Freeze works spectacularly in our library. We
can't imagine how we would manage without it.
- Kathy Harrison, Systems Manager, Norwell Public Library
technical support is great -- I always get a quick response. Deep
Freeze is by far the best software the school owns, and you can quote
me on that.
- Trenia Sanford, Technology Director, Lowell Whiteman School
used the Return on Investment gained from using
Deep Freeze to buy more computers.
- Jeremy Scott, Valdosta State University
reduction in maintenance time has provided the opportunity for
involvement in other projects within the department to improve aspects
of the service and provide additional facilities. Machines are now only
re-imaged to upgrade or add software as required.
- Noel Wilson, University of Ulster
can walk in and out of a
lab in less than an hour. I even use the Server Service Manager to
control my Deep Freeze deployments in multiple facilities from one
Keith Sherk, Dufferin-Peel Catholic District School Board
the IT staff at Roger Williams University has a single full-time staff
member who takes care of most of the Academic Lab PCs and Macs
400 machines. Mr. Platt says this is possible because they have so
little downtime now, thanks to Deep Freeze.
- Roger Williams University
to deploying Deep
Freeze the staff was so busy with reloading software it took them weeks
to get to hardware issues. The IT staff said the biggest difference of
having Deep Freeze deployed is the amount of time it has saved them.
They no longer have to spend the majority of their time in the labs
working on issues.
- Susan Lindsay, Safford Unified School District
Thanks to Faronics Deep
we’ve been able to more effectively allocate time for our IT
saving hours everyday that would have been used to reinstall and
uninstall software on the hundreds of computers our department
Zink University of Nevada, Reno
| I am an IT
administrator and I have been using Deep Freeze for about a month now.
I'm in a school environment. It's amazing how Deep Freeze can restore a
PC to its original state with just a restart. Imagine what a
responsible kindergarten would do to PC using a browser window
assure yourself that you can undo that in a snap!
School, Tokyo, Japan
have used deep freeze for one of our client's internet cafe. Totally
amazing product. Basically eliminated the need for support or
maintenance. Great value too.
Orion IT, Tamworth, Australia
purchased deepfreeze for installation on all it's training
computers. It has saved time in maintenance and allows
to fully utilise the systems without the IT department worrying about
changes made to settings etc. It also gives freedom to
trainers who need to install their own software for training
Wide Bay Volunteers,
Freeze has made our network management of lab and classroom computers
so much easier. We can keep the students and teachers happy by giving
them access to everything which allows them to practice their skills so
much more easily than some other lock down software used in the past.
And the best part - when they log off what ever damage they thought
they may have inflicted is all gone! I have also had quite a
of contact with DF support in the US and Aussie in the past year and
that has been awesome - immediate helpful responses.
Darfield High School, New
program has saved time
in maintenance of computers and I am very pleased with it. We have
found that this program has been very successful for our needs and the
response from the clients that access our machines has been very good.
- University of Queensland,
Moreton Bay Research Station, Queensland, Australia
most excellent product -
easy to use and set up - very effective.
- Hunter Institute of Technology, NSW, Australia
Freeze is amazing. UTS
computers are now running at 100% capacity and we have confidence all
PCs are in a pristine condition upon every reboot. Deep Freeze has also
reduced illegal software from being installed on the computers by
students. I highly recommend the programme for multi-user environments
- University of
Technology, Sydney NSW, Australia
Freeze is the best
thing since sliced bread. The programme has contributed to a
significant reduction of support time and maintenance. All the machines
are working perfectly and we are able to focus on other areas of the
- Ferny Grove State High School Qld, Australia
installed Deep Freeze to
reduce the amount of time and money spent on support. As a result of
Deep Freeze, we can now give the students full administrative access.
The programme is awesome. The teachers and students also think it's
fantastic, so everyone is happy
- Chisholm Institute of TAFE
Freeze has reduced our
support time by around 50% and our staff now have the opportunity to
spend their time on other tasks. The time it takes to build programmes
has also been reduced because we do not have to worry about protection
and registry entries. It is an excellent programme.
- University of Canberra
may not be aware, but
public libraries offer internet (and other services like word
processing) to the public. As you can imagine the kids (and adults!)
love to get in and tweak settings and change things which used to drive
us crazy (although we did have a hardware product that offered some
protection from sticky fingers!!). The Deep Freeze product is just so
much easier to set up and manage. And, we have found that once it is
installed and running we don't have to keep revisiting PC's to fix up
problems that used to creep through with the hardware solution. Kids
love to try and "break" the software on the PC's but with Deep Freeze
its just a case of a reboot and the original settings are restored.
- Town of Walkerville-Swap Library Network, Australia
was just saying the other
day how much I loved Deep Freeze. Our library has public access
machines that we were managing by having zenworks images loaded onto
them when they became unusable, which was almost a weekly event, taking
about 2 hours of IT time. Since installing deep freeze we have had no
call outs and not spent one minute of maintenance time there. Even the
technologically challenged librarians can power down and power up a PC,
all problems solved.
- Mount Barker District Council, Australia
support for MS Update
Servers the Maintenance window updating makes the job a lot easier. The
rescheduled starts help too. Excellent Software!
- Lavalla Catholic College, Australia
outstanding product that
has dramatically changed the freedom and flexibility students enjoy in
- Pine Rivers State High
was one of the wisest
investments I have made as a library manager - it has saved us a great
deal of time and effort on a daily basis, and gives us an added level
of security. We use it on our public access pc's - and think it's
- Dalby Wambo Library Board,
product has saved me
countless hours of time and hassle. I love it.
Pro is downloading as I
write this. DeepFreeze has saved us countless hours of hassles.
- Warwick State High School (QLD), Australia
computers are used
mainly by rank beginners - and ageing ones at that (many are in their
70's and 80's). They are thrashed for six hours per day, five days per
week, forty weeks per year. I have had almost a full-time job trying to
keep all of them functioning, even with a number of restrictions that I
introduced to minimise downtime through user error. Since installing
Deep Freeze, the only maintenance that I have had to do is with
hardware. There has been absolutely no software problem. This means
that I am a very happy user who recommends Deep Freeze to anyone who
cares to listen. It follows that I rate all aspects of the purchase,
installation and operation process highly, and I am appreciative of the
number of times that responses were personal and quick.
- University of 3rd Age, Australia
found the product to be
exactly what we needed and found actually obtaining this product very
easy and fuss free - No waiting for a courier.
- The Parramatta College, Australia
product for a student
lab environment. Has greatly reduced software support caused by user
- Australian National
Freeze has made our
life much easier since the protection it provides for our public
access PCs is total. Users are grateful for "clean" PC desktops and
staff time has been significantly saved.
- Corporation of the Town of Gawler, Australia
is a great
product! Definitely the best software release for schools since Ghost!
Our school network runs DeepFreeze on all classroom machines allowing
us to set up labs for a term, basically reducing software maintenance
to zero. Now with the Enterprise version we'll be able to deliver
Netware snapshots of software to workgroups without leaving the office
to thaw and re-freeze the lab PCs. I can confidently recommend this
software to any school who wishes to significantly minimise their PC
- Christian Outreach College Brisbane, Australia
installed it on our
machines and the admin maintenance time has dropped dramatically. This
is as far as I am concerned a good product well worth the money I paid
for it. It proved easy to install, we tested about 5 different products
including some hardware solutions but found this to be the best.
- Hunter Valley Grammar School - NSW, Australia
Freeze makes my
network admin job a lot easier as i spend far less time reimaging
machines that students have totally messed up. Also i find many of our
students are now not bothering to alter a machines settings as all
there fiddling is gone with a restart. Great utility and clever
students have not hacked it yet, hope they never do!
- Lindisfarne Anglican School, NSW, Australia
fabulous. Not a
problem in the world. This will certainly help to prevent the file
deletion and setting changes problems we were having.
- Coleraine Primary School
excellent piece of
software which has certainly helped in maintenance of workstations
- Youth Hostel Association, Australia
like to firstly congratulate you on a great product in deep
freeze....we use it every day in the library and find no problems
- University of Southern
have installed an amazing piece of software called Deep Freeze by
Faronics Corporation. Once installed on a machine, Deep Freeze will
keep anyone from harming the system. When a machine is "Frozen", it
can't be permanently altered in any way. Any change that's made will
disappear upon a reboot. These changes include deleting files, creating
files, changing system settings, messing the system up to the point of
it being non-responsive, etc. To make any changes to the system
settings or software, the machine must be "Thawed". Deep Freeze has
been 100% effective for us. Once upon a time our patrons would wreak
havoc on our public-access computers which would result in hours of
tech support to repair desktops and to delete unmentionable stuff from
workstations. Now, no matter what anyone does, it all goes away with a
restart, even a hard reboot. It's a beautiful thing.
- Eli Anthony, Library Technician, Taylor County Public Library
| Ever since we installed Deep Freeze, our
trouble calls have dropped by 90%.
I joined the beta program
for Deep Freeze Enterprise, and was thrilled that I could now Freeze
and Thaw my Deep Freeze machines from a central console. With over one
thousand computers, enterprise control was crucial to us. We
didn’t want to have to touch each machine every time we
perform a system update. The beta of Deep Freeze Enterprise went
extremely well, and although we did evaluate some competing
products—such as Fortres Clean Slate—we were so
by Deep Freeze Enterprise that we quickly purchased the full version
when it became available. We’ve been Deep Freeze users ever
- Paul Glenn, Student Lab System Administrator, University of Kentucky
needed a way to lockdown inmate computers at Yakima County jail. After
some research, we decided to try Deep Freeze. In the low security area
of the jail, inmates are allowed to use the computer workstations until
lights out--which leaves them plenty of time to hack a machine.
using Deep Freeze, we have not had a single breach in any of the
protected computers in over two years. Deep Freeze easy to work with,
easy to administer, and fairly priced.
Don Hagerman, Technology Services,
Yakima County, WA
We originally purchased
Deep Freeze to use on twelve public records search machines in our
County Clerks offices. These workstations are heavily used and we
needed to ensure that the one application that the machines are in
place for remained operational at all times. Deep Freeze made this a
reality, and gave us complete peace of mind that a reboot would fix
anything any user may have done to disrupt operations.
deployed Deep Freeze on all of County of Cape May’s Police
student laptops. These laptops are used by every class which goes
through the academy for training, and the trainees needed to be able to
save documents to the computer and have them retained across reboots.
Deep Freeze allowed us to easily leave the My Documents folder unlocked
for the trainees to save their work in. Upon a class completion,
getting the laptops ready for the next class was simply a matter of
clearing out the My Documents folder. The laptops always came back to
us in perfect condition, since anything the trainees did to the laptops
was remedied once the laptop was rebooted.
Deep Freeze is a great
product--one that we would not be able to manage our computers without!
The amount of IT staff time to keep these training laptops and
public-access stations up and running has been cut from several calls a
week to no calls in over a year.
- Kenneth J. Haught, Network
Engineer, Management Information Services County of Cape May
Freeze Enterprise has been a valuable asset at the Preston Manor City
Learning Centre for a good few years now. I undertake the
administration of a growing client/server network which provides users
with access to leading edge technology. We have a large user base,
accommodating schools, colleges, universities, community groups, and
even training suite facilities to private companies. Yes, a lot of
administration is required looking after a sizable network of PC/Mac
OSX clients & servers, but when I discovered DF I just had to
copy. It does exactly what it claims and I often forget that it is
there. It`s silent & effective, and it has saved me valuable
to do other things - it has become part of my ZAK (Zero Administration
Kit) - I even use it remotely from the comfort of my home.
`set it and forget it` - I certainly haven`t looked back since. I will
continue to use Faronics software across the network - many thanks guys!
- Bipin Bhana, Preston Manor City Learning Centre, Middlesex
have had teachers near
retirement tell me they were ready to call it quits because of erratic
and inconsistent computer software. Not until after last summer when
Deep Freeze was installed did they finally remember why they liked to
teach. Computer issues sometimes used as much as 20 minutes of a
teacher’s 45 minute period before Deep Freeze was deployed.
- Chuck Taylor, San Juan Unified School District, CA
I worked at the local college we got Deep Freeze in one of our labs as
a trial. We liked it so much, every student machine with in a year had
Deep Freeze on it. When I took a job as the IT Director at the local
High School District, my FIRST purchase was to get Deep Freeze on all
the student PCs. The work load as soon as I finished installing it
dropped by 75% on the student PCs. And now that we have moved up to the
Enterprise version, it makes doing what we have to do in the labs so
much faster and easier. One click and I can thaw or unfreeze an entire
- Rusty Morse, Colorado River Union High School District #2, AZ
always found Deep
Freeze Mac to be a stable and solid program that is invaluable in a lab
environment. I was pleased to see that it no longer requires the root
account to be enabled for installation and administration. Overall it
seems to be more Mac-like which allows much easier
installation/configuration. However, the remote administration through
ARD is probably the most useful new feature. I can handle difficult
installations as long as the product is easy to manage. Thankfully,
both the installation and administration have been greatly simplified.
Much thanks to the development team for improving an already excellent
- Stephen Faucette, Bob Jones University, SC
have worked at a public middle school and high school; I got to see
your product (Deep Freeze) in action, which worked great in the public
school system, where I was an Intern. I am now a Technology Director
for Solid Rock Ministries, Inc. We run a private school for kids that
struggle in a normal school environment. These kids tinker with every
setting under the sun, I have faith knowing all I have to do is restart
the computer and its back up and going in no time flat. If we did not
have your product in the school we would require more staff to fix and
repair careless mistakes and my service calls would be more then I can
handle. I have never seen a product work so well in a school
environment; you got my business for life.
- Bradley Parsons, Solid Rock Ministries, IN
New York City's Old Reliable Mac Service Shop, we've explored most
every available option for securing our publicly accessible machines.
All competing products, including our own hand-crafted solutions, fell
by the wayside when we discovered Faronics at Macworld 2006. Deep
Freeze Mac with ARD Integration immediately became an invaluable tool
for managing our high-traffic demo area. We soon found additional use
for Deep Freeze Mac in a variety of special-purpose kiosks. And when
Apple introduced BootCamp and the ability to run Windows on Macs, we
were delighted to find that Faronics products could protect both
platforms of our dual-boot systems with ease.
- Brandon White, System Administrator, Tekserve,
day after downloading
the evaluation copy of Deep Freeze Mac, I purchased your product. I was
constantly reinstalling OS X on my computer so I could test on a clean
system--with the time your tool has saved, it has already paid for
itself. Thanks for making such a great product.
- Patrick Clarke, FSCreations, Inc.
have to tell you that your software has worked great for us. Our users
are much happier, to judge by the lack of whining in the last year, and
we have a much easier time managing our network. We know that if
anything goes wrong or seems bizarre with the performance of a
computer, all we have to do is reboot. Our teachers are very happy with
that because it solves 99% of their problems on the spot. It also frees
us (admins) from creating astringent use policies in our network
because we know that students can tinker all they want, but every
midnight the little polar bear does its magic and makes everything
right again. We are very happy with Deep Freeze :)
- Carol Artacho Guerra, Lab Manager - Physics Department,
University of Connecticut
maintain a school network
of around 200 machines of which the high school kids (and staff) have
not managed to break ----- not even one! Before Deep Freeze I could not
keep up with routine maintenance, let alone extend our tech
capabilities. Now it's only the rare hardware failure which causes me
to have to do much with our workstations. Your products are excellent,
and easy to use. They have increased my productivity remarkably! I'm a
real fan ---- and cannot say I've been so impressed with any other
software package I use!
- Joe Augsburger, Days Creek Charter School, Oregon
must say I am very happy with the performance of your Deep Freeze
application. As you may know about six months ago we sold and installed
the Deep Freeze solution at Liberty City Charter School in Miami
Florida. Since then they have had a reduction in 80% of service calls
for their student workstations, allowing more time for other
development opportunities. We also installed two licenses for a Ramada
Inn Ft Lauderdale business center, no more PC problems with that area
either. Is it possible that the Deep Freeze solution is better than an
antivirus solution, could that be?
- A Very Satisfied Reseller (Troy Bernier, Silicon Beach Group)
people only respond when they are unhappy with a particular product. I
thought I would take the time and say thank you for such wonderful
software such as Deep Freeze Enterprise. I have been using the software
for about a year and a half now and on the one hundred something
computers it is installed on, not one has a single virus or spyware
problem. Thank you for all the time you have saved me.
- Daniel Harrison, Williamson County Library, TN
have been using Deep
Freeze on our student computers in our various labs for 3-4 years or so
and it is bulletproof!! No cards to add to the system, no special hoops
to jump through - just setup the machines the way you want them and
then freeze them - that‘s it period. Every restart is a
machine and it is impossible to mess them up. Since our labs are open
24 / 7, we have the computers configured to restart at 4am (there are
signs on all the computers to alert the students) - users can not stop
this reboot - when the machine completes the reboot it is unfrozen for
one hour so we can push updates (OS and AntiVirus) - during this time a
message is displayed on the monitor saying the computer is unavailable
and it also disables the keyboard and mouse. At 5am the computer
restarts and it is good to go.
Prior to discovering Deep Freeze
the computer labs were a nightmare and typically had to be re-ghosted
every couple of months. Now we can make it a year without touching the
computers. It has been a life saver!
Anti-Executable is a new
product for us and is proving just as good as the original product Deep
Freeze. We are now testing Anti-Executable on select faculty and staff
computers. In the next month or so we will be deploying it to all
School-owned computers (within the School of Architecture). Once the
machine is setup and you turn on Anti-Executable, it scans the system
and then the computer is protected. Nothing can be installed or run if
it is not already on the computer. Need to install new software? Turn
off the protection, install the software, turn it back on and once
again you are protected.
In the last 4 years or so we have had a
couple of times where we needed support for an issue and you were
fantastic! We usually had a reply within a few hours and never more
than 24 hours. Developers actually worked with us on the issues and
stayed with us until the problem was resolved, unlike most companies
who just have support people in the front office replying to emails.
have and use a lot of hardware and software vendors at this school but
there are only two companies I ever recommend - Dell & Faronics.
- Tim Barnett, University of South Florida, School of Architecture
had problem with Deep Freeze Enterprise yesterday and phoned your 1-800
tech support. The phone was answered in a timely manner by David. In
all the years of dealing with computers and technical support, I have
never had such thorough, thoughtful, and helpful aid in dealing with a
computer problem. David went far beyond what I expected, by helping me
solve my problem and educating me as to the new features of the
program. Thanks again!
- Paul Porter, School District 73, Kamloops, BC
Freeze proved to be a
real lifesaver in the past when working with Prairieland School
Division and now at the library here in Camrose. Keep up the good work.
- John Meier, Computer and Network Systems Administrator, City of
am the Puppet Master!!! From my desk I can make them all turn off... I
can make them turn on... I can make them Freeze... I can make them
Thaw... THEY ALL DO MY BIDDING AT THE CLICK OF MY MOUSE!!!
(insert meglomaniacal laughter here, heavy on the reverb)
I'm starting to get DF REALLY deployed in my facilities now. WOW! This
is heaven! I will soon very nearly realize every IT Support
Professional's goal of never having to leave the office! :-)
- Romeyn Prescott, SUNY Potsdam, New York
have to congratulate your crew over there on such an intuitive and
powerful support tool. DF Enterprise compliments our imaging software
completely. In 25 years of data maintenance, I have now seen it all!
Re-imaging a lab is now a dream and not a chore! Having the ability to
remotely wipe a machine clean means that our students can be ensured of
a standardised desktop every time they log on.
- Camosun College, Victoria, BC
am the IT Manager for a
healthcare provider, with approximately 150 computer users. Our network
includes about 100 thin clients that connect to Windows Terminal
Servers. I installed Deep Freeze on our Terminal Servers a few weeks
ago. The product was very easy to install and use. I have already
noticed a dramatic difference in the amount of maintenance required on
these systems. Previously a spyware infection caused by software
downloads could render one or more servers inaccessible for hours (or
even days) while malicious software was removed. Now a simple restart
solves the problem, causing minimal interruptions to our business. I
would highly recommend this product to other IT departments looking for
an easy-to-use solution for maintaining their terminal servers.
- Jen Blackledge, The Center, Orthopaedic &
Care & Research, OR
a fantastic product Deep Freeze is. It is the only software product I
know of which you can set it and forget it. I provide support for over
450 computers on three school sites in a one person technology
department. There is no way I could do this without Deep Freeze. The
Windows boxes were a nightmare and the Apples weren't much better
before Deep Freeze. During winter break I went room to room to do
software updates on about 75 classroom computers. Every single machine
was exactly the same, without exception, as when I set them up at the
end of summer break. If you provide support for classroom or lab
computers and are undecided about this product, don't wait any longer.
You will never be sorry you started using Deep Freeze.
- David Park, King City Union School District, King City, CA
have configured my computer to use it with Deep Freeze and even my
program files folder is on a different partition, it really gives me
the flexibility I need and I haven't used any antivirus or even a
firewall for a year, so I get an even better performance from my
machine (768MB of RAM free to use). I really feel more people should
use it but don't even know it.
- Jose Luis Noriega Gutierrez, DF, Mexico
I tried Deep Freeze
on my PC (with Win XP, etc.) and it works OK!!! This is the first time
that I found a real solution against trojans, spyware, etc. Your
product is amazing. I recommend it to all of my friends and clients.
- Pablo A. Pacini, Argentina
I first started in my position, we were using another product to
"protect" our 150 public lab and classroom PCs. Too bad that even the
most unsophisticated user could figure out how to hack it, and I was
spending hours each week reimaging machines all over campus. In the
summer of 2002, one of my interns recommended Deep Freeze and after
downloading the trial version and testing it, we purchased a license
and rolled it out that fall. In the more than two years since, I have
yet to reimage a machine because somebody hacked it. I highly recommend
Deep Freeze to everyone!
- Matt Linngren, Student Computing Manager, Augsburg College, Minnesota
up the good work on
your product. I still have not seen anything better than Deep Freeze.
Please feel free to use my comments. If I gave my full testimonial, it
would fill an entire website. Thanks again for making my job so much
- Michael Smith, Rootstown Local School District, Ohio
library‘s internet computers run Windows XP Professional and
the abundance of security features available thru the Microsoft
Management Console or MMC, not one feature could prevent or
automatically undo documents saved to the desktop or in the My
Documents folder. I consulted with computing colleagues and visited
various online forums but none of them offered a means to protect the
desktop or hard drive from patrons saving their resumes, essays etc. to
Once I tried Deep Freeze, I was sold. The
gracious 60 day evaluation was not necessary for me to make a decision.
The program did precisely what I was looking for and did so without the
need for multiple items being checked off first. Deep Freeze is a cinch
to install, effortless to use program that returns a workstation to the
exact configuration I‘ve set upon restart... no matter who
My first thought was why couldn‘t Microsoft have done this?
thought was that I‘m glad Faronics did. Deep Freeze is an
program and I couldn‘t be happier with it.
- J. Williams, Technology Manager, Stickney-Forest View Public Library
District, Stickney, I
Freeze is working wonderfully! Now I don't have to "police" our
computers all the time for "junk" saved on it by our students.
- Ohio University, OH
is going great. Love Deep Freeze! Absolutely
love it. I have no complaints.
- University of Virginia, VA
product is working great. Wish we had it years ago.
- Hennepin Technical College, MN
Freeze is absolutely
wonderful. We have experienced ZERO problems. Your product is one of
the few that lives up to the advertising. I love your product.
- Southside Virginia Community College, VA
program is working great. It certainly has eliminated downloads from
the internet. Saving me time and headaches.
- Ohio University, OH
far we love it! Have loaded Deep Freeze on about 300 PCs and everything
is working just great. It sure is saving us a ton of time! We just
freeze them and forget them.
- Danville Community College, VA
pleased with Deep Freeze. It's working perfectly and is just what we
needed for our labs.
- Hartwick College, NY
Freeze is awesome. It has really reduced the amount of time I spend
cleaning up our public machines that get inundated with downloads. I
couldn't be more thrilled.
- Southern Utah University
evaluated Deep Freeze
for Mac OSX along with the Windows version in May of this year. It took
about a week for us to be sold on the product. Because Deep Freeze is
so effective, we were finally able to deploy OSX in our schools for
student use and know that the computer would be secured. I particularly
like the flexibility that it adds to rights control within the OS by
making control of the Execute right available to the administrator
through the GUI.
The teachers love the fact that they know
exactly what the user interface will look like on every computer when
their student opens it up, and that no matter how badly a student
rearranges things, they can put it all back the way it belongs just by
logging out and in again.
I have spent less than ten percent of
the time I did last year on any of my Mac labs, and the time I have
spent has been exclusively on hardware and network issues.
tech support we have received while dealing with a couple of early
version issues stands out and far above that from any other software
publisher I have ever worked with. Responses were immediate and
personal, the contact person was knowledgeable, and I was made to feel
as if my problems were important and my input was of value.
Overall, Deep Freeze is an unquestionable global success.
- Richard Ribley, Site Technology Support Technician (Middle School),
think I see how Deep Freeze and FreezeX work together. Deep Freeze
cleans all unauthorized files between reboots but won't stop say a
keylogger from arriving and doing its thing during an online session
before being killed at the next reboot. FreezeX disables all
unauthorized files upon arrival - period. So between the two of them
all malware is killed before doing any harm and all their bodies
removed at each reboot. This puts it in a class by itself. I've not
found anything else that works on the whitelist principle, which is a
100% solution. Everything else available works on the hit-or-miss
blacklist principle, which is no solution at all.
- Home User, Arkansas
the summer break I had time to really get into DeepFreeze Enterprise,
and I just wanted to congratulate you and your team on creating the
program. Remote Console is such a time saver, and is amazingly easy to
use. Now when I need to make a change in our labs, I no longer have to
type in the DF password 96 times - I can just select all the computers
in Remote Console, and click one button to have them re-boot thawed, or
frozen. This one feature has been like THE best Christmas present!
- Grays Harbor College
have found Deep Freeze to
be one of the best tools at this district's disposal for ensuring the
integrity and longevity of our student lab computers. Deep Freeze is
simple to use, it is very difficult to compromise, and it is reasonably
priced. Thanks for a great product!
- Forest Area School District, Tionesta, PA
like to express that I found Deep Freeze [Enterprise] very intuitive,
simple to configure, and just as simple to administer.
- Watkins Hamilton Ross Architects, Inc.
keeps things sane :-)
- Fr. Gabriel Richard High School
must say that your product has saved us a ton of time by not having to
support the weird things that people do to their machines. Keep up the
great work on this wonderful product!
- Gene B. Glick Mgmnt Co Inc.
superior quality of your software is shadowed only
by the courtesy and professionalism of your staff.
- Magtype Graphic Services
DeepFreeze Standard has been very positive. DeepFreeze helps me
re-think how I use computers: I now sculpt an "ideal state" (to be
Frozen), and prevent future computing problems with a reboot. Bravo!
- Graphisoft U.S., Inc.
Freeze is working awesome for us. We have had very little (if any) lab
machine problems like we had before we purchased DeepFreeze. It is
truly amazing...What is cool is if I see that a student has attempted
to open a virus all we have to do is reboot and we are good to go...
- Knox College
product gets better
with every new release. My thanx to all involved in the design and
creation for this very useful product.
- College of New Caledonia, BC
we just got our Deep Freeze package thru BOCES (Thanks for partnering
with them). Deep Freeze is fantastic. I don't think Kryptonite could
get by Deep Freeze. I loaded Deep Freeze on a machine and told my son
(21 yrs old) to go ahead and trash it. He ran 4 separate Hard Drive
destruction/erase programs for a total of 4 1/2 hours. When we
rebooted, it was as good as new. He was impressed...and impressing him,
impresses me. Thanks again for your efforts.
- Dover Union Free School District, NY
product supported by excellent service. Very much appreciated.
- Focus IT Solutions Inc.
MUST say that Deep Freeze
is a FANTASTIC product. Frankly, in our computer club, we could NOT
live without it. Thank you so much for developing and maintaining it. I
am promoting Deep Freeze wherever I go.
- Venture Out Electronics Club Lead Technician
Freeze is working beautifully for us. In fact, it works so well that we
tend to forget about it since we never have to touch those pcs! Thanks.
It is not often that I work with software that does exactly what it
- University of Alabama, Huntsville
am a computer technician
with East Valley School District in Spokane, Washington. Last year we
implemented DeepFreeze in our high school labs, just to test how well
it would work. It worked wonders! Instead of re-imaging the labs every
two weeks, we image the labs twice a year! So, this year, we
implemented it across the rest of the district wherever a room has more
than 6 computers. Some teachers like to do a lot of customization to
their computers, some like to load illegal or unlicenced software on
them, and some just continually break things; but now with DeepFreeze,
the only thing we have to do is software installation. Since the
implementation of DeepFreeze, we have had less need for technical
support personnel, and we have spent less time trying to track down
illegal software in case of an audit. Your software provides the
greatest desktop solution without any drawbacks. Give your programmers
a raise! Thank you!
- East Valley School District No. 361, Spokane, WA
had a planned to migrate almost all of our Macintosh computer labs on
campus to Mac OS X, but we had one problem. There we're no providers of
Mac OS X compatible desktop management software. Along came our premier
provider of desktop management software for our Windows labs to the
rescue, Deep Freeze. By chance I was at the Deep Freeze website and saw
a link under FAQ's that said "Will there be a Deep Freeze MAC
Version?". From there I contacted Faronics and we ended up beta testing
the new Deep Freeze Mac OS X. We were so confident with beta phase II,
we deployed it as a pilot on 120 wired and wireless Macintoshes for our
fall 2003 startup. We were finally able to deploy lab images on iBooks,
iMac G3s, iMac G4s and PowerMac G4s with Jaguar using Deep Freeze.
Students are free to do what they like, and we just logout and login to
undo the damage. Thank you.
- Paradise Valley Community College
it is the best decision we have made this year: to install Deep Freeze!
We are delighted with your product, and have absolutely no problem with
it at all. It quietly sits in the background and does its thing. Thanks
for your great software.
- Howard Payne University
have Deep Freeze loaded
in the computer lab here in Ruidoso, NM and also on the computers in
our lab on the Mescalero Apache Reservation. I can't be in Mescalero as
often as I would like or need to be and having Deep Freeze on the
systems is like having a lab assistant there keeping the computers in
working order. I absolutely love this product. I no longer have to
worry about what the students are doing on our computers, IT IS THE
- Eastern New Mexico University/Ruidoso
able to remotely thaw and freeze computers on the network is
spectacular. It saves me a whole lot of headaches. I recently replaced
an entire building of computers, 166 in all, and I liked the idea of
having the seed program. This way I was able to put the seed within the
image for those PCs and then ghost them, only freezing the ones I want
after they were all installed. It's also nice that the ones I chose not
to freeze at the time could be frozen anytime later, without having to
go find them in the building. It's a wonderful improvement!
- Tuscola Intermediate School District
have been using Deep
Freeze Software for the last three years and have been extremely
pleased with its performance. We are a small rural district in Indiana
with good infrastructure and a very good student to computer ratio. We
have public student computer access in labs, media centers, classroom
mini-labs, and on rolling wireless laptop carts. Everything is hooked
to networks and Internet accessible. Until we discovered Deep Freeze,
we had constant problems with students changing settings on computers,
hiding files on computers, and deleting icons and files. Some of this
was accidental and some was done out of maliciousness. It happened even
though we had good supervision from teachers and assistants.
Unfortunately, the students often knew more than their supervisors.
Since installing Deep Freeze these problems have disappeared. No matter
what a student does to a computer (accidentally or on purpose), when is
is turned off and turned back on, it recovers itself to its original
configuration. It has saved many, many hours of technician time that
used to be put into fixing computer configurations and reloading
software. It has also given teachers the confidence to put students in
front of computers without fearing that they can do something that will
break the computer. An added bonus, is that in the last few years with
the proliferation of viruses, none of the computers protected by Deep
Freeze has contracted a virus. We are extremely pleased with the Deep
Freeze product and the great support we have received from Faronics.
- Nineveh-Hensley-Jackson United School Corp, IN
deep freeze, 82 percent of our help desk log was software related
issues in our computer labs. Our curious and destructive 7-12 grade
students were having field days exploring and hacking our NT profile
locked computers in 13 computer labs at 4 different schools. After
installing deep freeze, profile hacking issues are almost non-existent.
Computer use and uptime in the computer labs are near 95%, and we deal
with the computer lab teachers in terms of configuration changes, not
replicating errors. The off shoot of using deep freeze is we now have
more time to work on other problems and projects, as well as having
time to pursue other professional development endeavors. Thank you
Faronics Technologies for Deep Freeze. It definitely made our jobs so
- Forest Grove School District
absolutely ADORE Deep Freeze!! In the past, we had to spend a lot of
time in our computer labs in the High Schools, troubleshooting the PC's.
That's even with security software. Some kids would always crack the
security. Well, this year we've spent almost NO TIME in the computer
labs. The kids just can't mess up the machines like they used to. Keep
up the great work!!!
- Mounds View Public Schools, MN
word... AWESOME. It has been a wonderful tool. It
has saved many hours of work for our Department.
- Othello School Dist. #147, WA
school district has been using Deep Freeze on our student PCs, both
Windows 98 and XP, for almost two years. From an network administration
point of view, it has been one of the best software purchases we have
made. We are able to keep our student machines free of viruses and the
occasional student hacker. Computer labs do not require re-imaging
unless software needs to be installed or upgraded. Since each computer
remains pristine after a reboot, we don't have to use up valuable
network disk space keeping disk images. Classes of students can use the
machine, and each student that boots up a PC is guaranteed to have the
same consistent desktop and available applications as the student who
was there before. This makes instruction easier. Lastly, computer techs
spend less time in the labs which frees them up for other work. Our
anxiety level is way down as far as any machine with Deep Freeze on it.
- San Dieguito Union High School District, CA
have put Deep Freeze on
all of the library computers and it has worked like a charm. No more
unwanted downloads, videos, games, AOL, toolbars and so on. It has kept
the computers clean and usable. We have been using the product
throughout the school and it has been a very successful tool. It is
easy to install and use. I highly recommend its use.
- W.C. Overfelt High School, CA
want to thank Faronics Technologies for such a great product. My
department was in a real difficult situation when we ordered a desktop
protection application from another company and it caused severe
operating system errors. After costing us a considerable fee for
restocking and the hassle of trying to uninstall the protection
software, which actually involved re-imaging entire classrooms, we ran
across the Deepfreeze product. Deepfreeze was the ideal replacement
application. Installation and operation went flawlessly. We could not
have asked for a better solution to our desktop protection problems.
Also, I'd like to thank the customer service department for their
professional staff and helpful attitude.
- Matanuska Susitna College
Deep Freeze is amazing software. I get just one hour/day to maintain
the entire school network (between teaching classes). Without Deep
Freeze the job would be impossible.
- Peetabeck Academy
Freeze has taken the
work out of being a Computer Lab Manager. I never thought I would find
myself writing one of these cheesy product endorsements, but Deep
Freeze has made me a believer and I want to spread the word. Before we
installed this program, careless and malicious users forced us to play
an endless shell game of seek and repair with our workstations. I can't
begin to tell you the time, effort and worry that this one program has
saved us. The only time I have to go into the lab now is to open it up
in the morning. Thanks a million guys. You've got a great product.
- Bennett College, NC
Freeze is working just great! Often many weeks
pass before I have to even go in my lab. The machines are always
- Cal State University, Fresno
received DeepFreeze end
of last week. To be honest I had doubts whether it could be as good as
your web-site said it was. I was pleasantly surprised - It is even
better!! Thanks for a great product it will surely save me at least 5
hours a week.
- University of the Free State
would like to commend you and your company for the incredible customer
service I encountered. Everyone I communicated with, both via phone and
e-mail, was very cordial and helpful. As a technology coordinator for
aschool I will definitely be sharing my experience with our District
Technology Committee. I am also very pleased with the DeepFreeze
Application. We are housing district summer school at my site this year
and I was quite worried about all those different teachers and students
wreaking havoc with my lab. Thanks to your software and your very
helpfulstaff I can enjoy my summer off knowing my lab is protected.
- Cucamonga School District
wanted to see how DeepFreeze worked on Win2k, and it seems to work as
well there as it does on Win9x. DeepFreeze on Win9x saved us tons of
grief last school year. It's a truly amazing Program, and that's coming
from an ex-programmer.
- Reinhardt College
Freeze is a GREAT
product. No Middle or High School should be without it! We've saved
hours of troublesome service calls because teachers can fix their own
computer problems by simply rebooting. I installed Deep Freeze on my
most troublesome computers in the labs and libraries. Since then, I
have not had a single service call on any of them.Just imagine having
all the computers in a lab set up identically and no way for the
students to alter the settings. This has helped our teaching staff a
great deal. When the teacher gives a demonstration, the rest of the
computers always have the exact same settings and there is much less
confusion trying to find options that have been disabled. Deep Freeze -
I wouldn't run a computer lab without it!
- Phelps-Clifton Springs CSD, NY
just wanted to let you know that as a Lab Manager, this program is
fantastic. I can't even tell you how much time this saves me. We have
tried other products, but this is the first one to do what we want and
not have any bugs.
- Blue River Community College, Kansas City, MO
have been using Deep
Freeze for almost a year now, and I would say this is the BEST product
that has ever come along for anyone who administers publicly accessible
computers. In the college environment, we want students to have the
ability to install software that comes with textbooks, download
applications, and explore the uses of the computer fully. With other
products we tried, that was a hassle-- students lost the ability to
right-click on their files, applications often conflicted or just plain
didn't run. But with Deep Freeze all of those hassles of fighting with
lab PCs are gone. The computer *always* remains the way you set it up
with a simple reboot. Believe me--you want Deep Freeze in your labs!
- Augustana College, Rock Island, IL
have had really good results with Deep Freeze! I service 9 extension
sites to the college and have Deep Freeze installed on 5 so far. I work
for a project that sets up and supports computer networks in rural areas
that normally do not have access to technology so sometimes I must
drive up to 100 miles away from my office to check on my sites. Deep
Freeze has made it so that my networks have stopped calling in any
software problems so that I just go out to check on them and say HI
(with an occasional hardware failure or update). The biggest success
that I have had is with a Boys and Girls club center where I used Deep
Freeze in a dual boot configuration with Win98. The college that I work
for uses the computers in the morning for classes and the kids (around
60-80 kids a day, 5 days a week for 6 hours a day) uses them in the
afternoon and evening to play games - thus the dual boot. Since putting
Deep Freeze onthese machines, I have not had to fix one software
problem from a configuration change. The kids also bring in their own
software but as soon as we reboot it is removed relieving us of any
- Peninsula College
could not be happier with Deep Freeze. We have installed it on the 28
machines in our Library and have not had a problem with students
trashing the machines. Our Librarian is in seventh heaven. We plan on
using Deep Freeze on the machines in our new labs also. This is the
best piece of software we have purchased.
- Clovis Unified School District
like it, I like it a lot!
I like the changes that have been made to the program, making it easier
to administer. Being able to turn DeepFreeze off while in Windows and
being able to determine the number of reboots before freezing allows me
to set a student tech to work installing a piece of software without
having to give them the password or being there to constantly enter the
password for them. I am sure others have approved of the changes so add
my accolades to thelist. Thanks again. This program has cut my work
load beyond belief!
- Bowness High School
a fantastic program it has turned out to be. A real work saver for me!
I installed it on the computers in our Upper School computer lab last
November, and I haven't had to touch them since!! Fantastic!
- Canterbury School
has saved me
countless hours of reloading. I take care of two computers lab at a
community college in Ottawa, Ontario. In the past I was using mirroring
software but it didn't give me all the security thatDeepFreeze does. I
use to reload at least 10 computers a week. With DeepFreeze I have not
reloaded one computer since September 2000. This software is the best.
I just can't wait for DeepFreeze NTFS, on of my labswill need to be
Windows 2000 in September. Keep up the good work guys!
- Algonquin College
is great about Deep Freeze is the fact that students are able to work
with no hindrances. They can save to their own networked "space",
perform any system changing tasks that are required as exercises, based
on curriculum needs and, otherwise, be free to carry on as necessary
with the technology. As teachers, administrators and technicians, we
can be more relaxed with what students are doing to and with computers
- this makes for a much less restrictive atmosphere which is much more
conducive to learning!!
- Lakeland Catholic School District
work for Chatham County School and we purchased Deep Freeze. It is the
greatest ever! My work orders have been cut in half. The only Windows
troubles are hardware and not software! I stopped by your booth in
Greensboro at the NCETC and praised the product. Thank you for having
such a great product.
- Chatham County School
person mentioned the
fact that in the past he was always very concerned when he was away
with a replacement substitute teacher in his place. The students were
always altering the machines, but with DF that worry was now gone.
- St. Boniface School Division #4
I can say is that we use it to great effect in protecting our
individual classroom machines from accidental or malicious alteration
which usually occurs through unsanctioned software download and
- Burnaby School District
have been very pleased
with Deep Freeze. Many nuisance issues such as stopped print queues,
settings changes, inappropriate wallpaper download from the Internet
are now fixed with a simple reboot. This product has saved much time
and frustration. We highly recommend it.
- Bulkley Valley School District
at Continuing Education think (and know) its a great product. It's so
good, that even we don't realize it on so we sometimes end up deleting
things only to find they are still there when we reboot!
- Prince George School District
very much like the idea that students can experiment with things as
much as they like, but I, as the lab supervisor, don't have to suffer
the consequences. Also, I appreciate not having to go through scandisk
and safe mode just because a student was too lazy to shut the computer
down properly. We are about to install it on some of the computers in
our IT lab. It should eliminate many of the headaches we have
been having with illegally installed software, etc.
- Sir Charles Tupper Secondary School
actually using it on
several PC's in our classroom/lab with good results. My time spent
cleaning up the systems has been reduced quite a bit, especially from
students adding games and other small problems.
- Conseil scolaire du Nord-Ouest
Freeze has proven to be a great asset to our schools. Imaging machines
used to be the norm for cleaning up altered configurations on the
Windows platform. While this did provide a welcome solution for Windows
maintenance, the time involved to re-image an entire lab is
considerable. Now, a simple reboot does the trick, andre-imaging only
needs to be done when new software is added to the system. Thanks to
Deep Freeze our teachers have more time to spend on instructional
preparation instead of lab maintenance.
- Campbell River School District
to "discovering" Deep
Freeze at the Jan/2000 Comdex/Vancouver our IS department had struggled
with the sometimes insurmountable problem of maintaining over 2000
desktops in 50 schools. Our best efforts in utilizing windows policies
were continually being foiled by enterprising, eager to practice
hacking, school students. No sooner would we establish an environment
then it would be trashed or compromised in some manner or another. The
amount of IT time being consumed was stifling other potential areas of
expansion despite our best efforts to find solutions. We had experience
with NT workstation and knew that was only a solution for our new
hardware installations, plus it was an expensive route. The challenge
was to lock down the existing PCs running
sanity in a virus plagued, internet download happy, hackable desktop
environment. And viola there it was.... Deep Freeze... That magical
moment when it was loaded on a test machine and the technicians could
not blow it up was worth its weight in gold. We now have Deep Freeze
running on over 500 desktops with plans to deploy it on another 1,000
machines. The amount of technical intervention for OS and software
related problems has dropped to almost nil. We can now concentrate on
keeping current our system and software versions and be more proactive
on hardware upkeep and network management. That one stop at the
Faronics booth at Vancouver Comdex made the entire trip worthwhile!
- Saskatoon Public School Division #13
had tested Deep Freeze for 6 months in areas of minimal supervision
(i.e. library lab) and in fully supervised classrooms ( i.e. computer
studies labs) and We found that Deep Freeze is very effective in
securing the workstation. The need for school technical support has
dramatically being reduced. YCDSB will be installingDeep Freeze to all
the high school classroom computers across the system this summer.
- York Catholic District School Board
thing, Deep Freeze works as advertised. My workload has been greatly
- Springdale Job Corps Center
Freeze is the solution
to all the problems that you can have in a school computer lab. We put
Deep Freeze on our Master Image, sent it to the workstations and not a
kid can mess with the machines.
- Heritage School, Northwest Francophone Education Region
Freeze has meant using less of my time fixing common problems, and more
of my time doing real work. Using Deep Freeze also means we can have a
large number of workstations looking exactly alike, without having to
worry about our users changing any settings. It makes using windows in
a school system zero-maintenance. Deep Freeze also makes our users more
aware of their "network experience" and to distinguish between network
resources and the local workstations. Coupled with tools such as Norton
Ghost and Novell ZenWorks, Deep Freeze allows me to have confident
control of my users' desktops.
- Prince Rupert School District
a school with over a
thousand students and 200 computer workstations, it‘s time
keeping everything up and running. Students (and staff!) install
software, change system settings and "customize" their workstations all
the time. This often means software we need for our classes
properly or consistently. We needed a way to deploy an entire lab of
workstations that all look and function identically, and stay that way!
Deep Freeze has been a huge help in reaching this goal.We tested Deep
Freeze in a cross-curricular lab that is heavily used by a variety of
classes. The install went smoothly. During the two months since, we
haven‘t had to fix a single software problem! All thirty
and behave the same, every time they‘re re-booted. Our
always been a problem location for "hackers" who try to mess up
computer settings for sport. Since we "Froze" the library workstations,
they‘ve been available for students to use for work and
our hackers have had to go elsewhere for their fun. Deep Freeze has
made it possible for me to spend less of my time resolving software
problems and more time with my students.
- St. Theresa's High School
got Deep Freeze in early January, and I must say... It's a god-send!!!!
one of the products that works as advertised, and without glitches!!!
Most students won't even know it's there, until their 'winamp' and such
programs disappear!!! Together with Ghost... it's a winning team.
- Victoria High School
work at the Kanab City Library we recently purchased Your Deep Freeze
program and I wished to convey to You how much I like it. It has
already saved us a lot of money in down time and time spent taking
unwanted programs off the computers in our facility. It was so easy to
install and it is so easy to use!
- Kanab City Library
software is terrific!
When teaching in my lab, I frequently direct students to use a
particular icon on their desktop. In the past when students
"customized" their desktop, frequently the icon I identified "in the
left corner" was anywhere but there. Now, when students tinker with
their machine, I simply have them restart when they leave. They are
enjoying some flexibility with their use of the machine; I enjoy having
the machine reset itself! I have also used the "thawed" drive option to
create a space where student work can be saved - and not lost on a
restart. This is working beautifully, and was so much easier to install
than my previous desktop security software.
- Freeport, Maine
have this stupid program called Deep freeze on our school computers.
What is does is whatever you do to a computer it will return back to
its original state once you reboot. I cant delete the program because
windows is using it and a process killer won't work. I cant get into
DOS either, it disable all startup hotkeys, and wont let you reboot
into DOS. I cant boot from a floppy either, and I cant get into BIOS to
fix it. Deep Freeze also protects the BIOS password so shift+s, y, x, z
don't work and a bios password crack wont work either. I can be
prompted for a Deep Freeze password by pressing ctrl+f8 when the
computer starts, but I don't know it and have yet to find a cracker for
it. Help would be much appreciated. I can get by and program but I've
hit a Mountain this time.
- Authentic Hacker Post on Hacker Site
since we installed the
Deep Freeze in our labs, we enjoyed the "zero-maintenance" status. It
is totally at our support group's discretion of adding/removing
software according to the class requirement. In addition, our
instructors appreciated the consistent teaching environment and
improved efficiency.I would not hesitate to recommend applying this
"magic" software to any Win9x classrooms. In fact, other departments in
campus were interested in purchasing this software after they learned
about our discovery.
- Southern Alberta Institute of Technology
I have been "Hacking" For about 6 years now. I know the ins and outs of
any computer and network. I have never seen any program that could stop
me. Even the widely used and popular Fortress 101. When I saw the
reward that you posted, "$500 If you can crash this computer" I saw a
sign that read "Easy Money" and I jumped to crash it. That day changed
my life. NEVER have a seen a program that would make a computer crash
proof and virus proof. And yet so much more. I told the School that I
attend to get your program right away. And now that we have it. There
is ZERO problems. And we have a HUGE network. All I can say is that YOU
HAVE THE PERFECT PRODUCT AND THE ULTIMATE SOLUTION.
- An anonymous student
implemented deepfreeze in our academic computer labs in Sept 2000 after
thorough testing. I must admit that I did not anticipate how well
deepfreeze would perform. It made claims that sounded to good to be
true. Were we pleasantly surprised. Before deepfreeze we relied on the
windows system policies to lock down the computers. Unfortunately, the
system policies can only go so far and we would have users deleting
files, installing games etc. Prior to implementation we probably
rebuilt two workstations a week. Not only is it time consuming to
rebuild the computers (even with software like ghost), but it also
meant that the lab was without a computer until we could get it
reloaded. After implementing deepfreeze, I have rebuilt only two
computers and these were because of hard drive failures. I have
received many comments from the teaching staff with respect to how well
deepfreeze works. It has saved us lots of time. Overall we are very
impressed and happy with deepfreeze. It is a really great product.
- St. Michaels University School
Freeze has been
excellent. I no longer have any worries about the "dabblers" and tutors
also agree it is an excellent product.
- Aberdeen City Council, UK
have been effectively
using Deepfreeze in RKM&RKW since 2001 (From Windows 95
version).Faronics have made marvelous improvements in Deepfreeze. The
features like support for installing SUS updates, ability to image
deepfreeze as part of Windows 2000/xp image and scheduled
restart/shutdown are very helpful.
- Ras-Al Khaimah Womens College, UAE
have definitely noticed less computer problems being reported since all
our staff first try a re-start before reporting a problem and that
somehow does take care of some basic errors as the computer re-sets to
its original setting (due to Deep Freeze).
- Dubai Women's College, UAE
began with Deep Freeze Professional a year ago, and have not needed to
rebuild or re-image a single PC in our 150 seat lab. The students are
set up as administrators and unfortunately, they install all sorts of
nonsense. We even had a huge outbreak of the Blaster and Welchia virus
but our PCs were the ONLY computers that did not retain a lasting
infection. It's true that the virus appeared on about 30 of the
machines, but 20 minutes later when the PCs reset themselves (due to
the Deep Freeze Idle-Time Restart feature) the virus threat was
completely gone. During the Deep Freeze Maintenance window we were able
to disconnect the computers from the network, install Microsoft patches
and update the anti-virus product, and less than 2 hours later we were
back on track. That was over a month ago! Since then virus threats have
been zero in our area despite the fact that they're still running amok
all over the rest of the campus!
- Computer User Area, Tygerberg Campus, University of Stellenbosch,
did purchase both
standard and pro version last year and I have to say how pleased I am
with it. We had many years of students using their active imaginations
on the PC's, and this year I have been able to focus my attention on
more important issues. Before I couldn't seem to get ahead and now I am
getting all the projects done that I wanted to. Well worth the money!
- Westgate Mennonite Collegiate
the Deep Freeze evaluation period, my support load to Bath Academy
decreased by around seventy five percent! (Jon scores devastating own
goal!) Seriously though, this frees up a lot of my time to concentrate
on other more interesting projects and the college IT staff can get on
with teaching rather than fire fighting! We were all very impressed
indeed with the software.
- Bath Academy, UK
am very impressed with Faronics Deep Freeze. I especially like the
timed shutdown feature. Now we can have all of the computers in the lab
startup with the BIOS and shutdown with Deep Freeze. I messed up
everything I could on the computer and restarted the machines and
everything was back to normal. In the past we've had to remove
administrator settings from the Windows user accounts so the kids
wouldn't mess up the computers, but now we can use Deep Freeze and not
have to worry about it! Faronics is a great company and I foresee doing
business with you again.
- Ozzy Schoonover, Cumberland Regional College, SK
Freeze and Anti-Executable are crucial to preserving an image
determined for mission critical law enforcement systems used 24x7 to
ensure reliability and security with minimal downtime and with the
least reliance on IT personnel. We currently have a policy that
prohibits unauthorized installation of non-department sanctioned/owned
software on any department computer. Anti-Executable will serve to
increase a user’s productivity by blocking the installation
non-business and harmful files that could prevent the use of a mission
- Tim Riley – Police Chief, LAPD
and Deep Freeze will cut down the amount of staff needed to manage the
laptops while still keeping them up and running. I have seen all the
problems that can occur in a workstation environment, but in a mobile
environment, it is completely different because we have less time,
staff, and resources to work with — and the service level is
important. We are pretty sure Deep Freeze and Anti-Executable will help
accomplish our task of having the laptops up and running without
requiring any anti-virus or Windows system updates.
- Tom Hsieh - Senior Network and Systems Analyst, LAPD
Freeze is one of the
greatest investments that Philippine School of Business Administration
has made to safeguard the configuration and integrity of our computer
software programs. Our system administrator couldn`t keep up with all
the problems popping up one after another in different computer
laboratories before using Deep Freeze. Now, every computer on campus is
Frozen solid to protect it from misconfiguration, operating system
corruption, unauthorized installation of third-party programs / games,
computer virus infections, malware / spyware attacks, and complete
system instability. Our system administrator tested the trial version
on one computer and subjected it to all types of abuse, but in the end
Deep Freeze was able to protect the system`s configuration and
stability. He was so impressed with the program that he suggested that
we get the Enterprise version and I wisely agreed to make his workload
lighter. Thanks to Deep Freeze our system administrator has more time
to focus on other IT developments instead of going around in circles
fixing computers like a mad repairman. We are now focusing on hardware
security since Deep Freeze has practically eradicated our software
security issues. I recommend this product to anyone who is in charge of
public access computers that need daily maintenance to stay in pristine
working condition. Good examples of these environments are Schools,
Libraries, Internet Cafes, and Hotels that offer business centers for
- Juan D. Lim, Vice President of Finance, Philippine School of Business
have been using Deep Freeze on my Home PC for the past year and a half,
and it has been brilliant! I use my computer for a lot of
media-oriented activities—photo editing, games, and
using Deep Freeze, my Windows computer would regularly corrupt itself
every two weeks. Since using Deep Freeze though, I have never had to
reformat or perform tedious system maintenance operations to keep my
computer working. Deep Freeze has saved so many hours of my time, and I
have never had to worry about viruses either. Excellent work Faronics!
- Aaron O'Neil, Perth, Australia
provides IT consulting to businesses that wish to contract out their
computing services. We have a great deal of corporate clients, and we
used to spend a lot of time reformatting or cleaning machines whenever
users would corrupt Windows or add unwanted files such as music and
personal documents, etc. Faronics Deep Freeze has eliminated this
problem at one location we have deployed at already--so far we are
- Ryan Roberts, Network Engineer, Nexus IT Consultants
use Deep Freeze to protect the integrity of our hotel front desk
system. Having computers perform flawlessly helps ensure that both our
staff and guests enjoy a fast and stress-free check-in experience.
Since the installation and configuration of Deep Freeze, we have had no
further IT challenges. Thank you Faronics!
- Dave Rhodes, Guest Services, Quality Inn - Airport, Sarasota
uses Deep Freeze on computers that are often exposed to external
networks where standard methods of protection may not be
sufficient--such as our field video editing kits. These kits are used
worldwide by our reporters to edit and submit video over local Internet
or satellite connections. The fact that we can repair a virus-infected
machine with a simple reboot is of great value to us!
- Mike Kozlakowski, Media Technology Systems, CTV
Freeze is used on 2
PC`s in the lobby of the hotel for guest use. Each computer is rebooted
nightly, and since installing Deep freeze we have not experienced any
malfunctions with either PC. Deep Freeze is a great little program!
- Frank LaLeune, General Manager, Courtyard Marriott Halifax
product Deep Freeze is. It is the only software product I know of which
you can set it and forget it. I provide support for over 450 computers
on three school sites in a one person technology department. There is
no way I could do this without Deep Freeze.
The Windows boxes were a nightmare and the Apples weren't much better
before Deep Freeze. During winter break I went room to room to do
software updates on about 75 classroom computers. Every single machine
was exactly the same, without exception, as when I set them up at the
end of summer break.
If you provide support for classroom or lab computers and are undecided
about this product, don't wait any longer. You will never be sorry you
started using Deep Freeze.
- David Park, King City Union School District, King City, CA
have deep freeze on my PC and it has prevented me from deleting files
like Windows Media player & other programs. I love it to death.
cant delete anything apart from my documents, videos, music &
pictures. It stops me from getting viruses as well.
- Jodie Brunning, Australia
have been using Deepfreeze now for many years I was part of an internet
cafe that bought it and that is over 7 year ago I believe. This is the
best thing I have ever found to keep my computer save. The fact I can
let the kids on it then reboot and remove the kids junk with out
loosing anything I have is just awsome. I wish everyone would use it. I
here my friends complaining about getting viruses and I just smile.
Then I tell them about DeepFreeze, and they just can't believe what I
say until I show them anyway it is great can't wait until I can get the
new one and upgrade. Being the best and greastest program there is I
think. I still will have to wait :( but I am sure it will be worth the
wait. Thank you for DeepFreeze
- Darlene Johnson, USA